Return & Exchange

We offer a 7-day return policy, meaning you have 7 days from the date you receive your item to request a return.
To be eligible for a return, the item must be unworn, unused, with all original tags attached, and in its original packaging. Proof of purchase is required.
To initiate a return, please contact us at info@noirchy.com.
Returns sent without prior approval will not be accepted.

Important Notes
No Exchanges:
We do not offer exchanges. If you wish to purchase a different item or size, please place a new order after your return is approved.

* USA Returns:
*All returns from the United States are subject to a $29.99 USD restocking fee, which will be deducted from the refund.
 As our pieces are produced in limited quantities, returns require additional handling, inspection, and reprocessing. This restocking fee helps cover these operational costs and allows us to maintain quality and fair pricing for all customers.
* Damaged or Incorrect Items:
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or incorrect.
* Non-Returnable Items:

We do not accept returns on:
* Sale items
* Gift cards
* Custom or personalized products
* Personal care items
* Hazardous materials
* EU Customers:
Customers in the European Union may cancel or return their order within 14 days, provided the item is unused, tagged, and in its original packaging.

Refunds
Once your return is approved and received, refunds will be processed to the original payment method within 10 business days.
If more than 15 business days have passed since approval, please contact info@noirchy.com.